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| SAN FRANCISCO JOBS |
HOUSING EDUCATION COUNSELOR
A Housing Education Counselor provides accurate, relevant and helpful information to assist clients and
potential clients in developing solutions in money management, credit related and housing issues via
telephone consultation by performing the following duties:
Assesses clients' financial situation based on the information furnished by the client.
Assists clients in developing a budget and setting financial goals.
Produces written action plan that supports the course of action that promotes the clients' best interests or the
clients' choice of action.
Motivates the client to implement the established plan.
Performs elements of on-going casework as needed to provide service and problem-solving assistance for
client inquiries and account management.
Provides information to clients including, but not limited to bankruptcy, collection action, court judgment, credit
education, credit reports, housing issues, consumer protection laws, student loans, wage attachments, etc.
Explains credit report ratings and protections laws to clients and provides answers to clients' questions.
Conducts telephone interviews to determine whether or not client has developed a general understanding of
the information pertaining to homeownership and/or being a landlord. Completes the required assessment,
generates and distributes appropriate paperwork, and inputs data as required.
Conducts telephone inquiries as to the status of the clients for the Early Delinquency Intervention. Informs
clients of the agency services, makes referrals and performs other duties associated with the program. Offers
by telephone Early Delinquency Intervention to clients.
Answers incoming calls from the national Hope Line designed to provide immediate assistance to homeowners
in distress and danger of foreclosure
Prepares materials for housing workshops.
Audits the Housing files to insure compliance with the current regulations. Insures that CCCS policies are
followed in the housing files. Participates in special projects as assigned by management.
Requirements:
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or
training (EAP, financial services, counseling, banking, credit and collection); or equivalent combination of
education and experience. Mortgage experience is required.
Salary: 15.39-16.39 hourly plus 100% employer paid benefits after 90 days
Location: We have open positions in San Francisco and Santa Rosa
CREDIT COUNSELOR
Credit Counselors provide counseling to individuals and families including, but not limited to, personal financial
counseling, debt management, housing counseling, credit report review. Provides accurate, relevant and
helpful information to assist clients and potential clients in developing solutions in money management,
housing and credit related issues via telephone, Internet or in-person consultation by performing the following
duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Confers with client to ascertain available monthly income after living expenses to meet credit obligations.
Determines and calculates feasibility of debt management plan based on clients' and creditors' ability to
participate.
Calculates amount of debt and funds available to plan method of payoff and estimate time for debt liquidation.
Establishes payment priorities to reduce client's overall costs by liquidating high-interest, short-term loans or
contracts first.
Produces a written action plan that supports the counselor's conclusion as to the course of action that
promotes the client's best interests or the client's choice of action.
Motivates the client to implement the established plan.
Counsels client on personal and family financial problems such as excessive spending and borrowing of funds.
Provides information to clients including, but not limited to bankruptcy, collection action, court judgments, credit
education, credit reports, housing issues, consumer protection laws, student loans, wage attachments, etc.
Performs elements of on-going casework as needed to provide service and problem-solving assistance for
client inquiries and account management.
Answers incoming calls from consumers; discusses agency services and schedules appointment for appropriate
services as necessary. Provides information and referrals to consumers to internal resources, community
resources and other organizations.
Requirements:
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or
training (EAP, financial services, counseling, banking, credit and collection); or equivalent combination of
education and experience.
Salary: 15.39-16.39 hourly plus 100% employer paid benefits after 90 days
Location: We have open positions in San Francisco and Santa Rosa
HOUSING PROGRAMS SUPERVISOR
Supervises and coordinates activities of counselors engaged in carrying out departmental objectives by
performing the following duties.
Essential Duties and Responsibilities include the following. The Director of Program Services may assign other
duties:
Oversees Housing Education programs and partnerships. On a daily basis monitors the counseling needs in
relation to the demand for counseling sessions and works with the Housing Program Coordinator to add
appointments where necessary. Serves as the primary liaison between CCCS and partners.
Contributes to the annual HUD grant or any other applicable grant.
Performs counseling duties when needed.
Checks voice mail messages on the daily basis, returns calls and handles requests from brokers and lenders.
Reviews work load, schedules, assignments, status of on-going work, and available counselors for work
assignments and prepares reports in order to plan department activities.
Reviews and approves timesheets and tracks employee attendance and reviews company attendance policies
with employees as needed.
Complete timely Performance review and quarterly meetings with direct reports.
Reviews counseling sessions, reports, paperwork, and other records prepared by the counselors for clarity,
completeness, accuracy, and conformance with agency policies. Performs quality improvement duties in
conjunction with agency quality improvement guidelines.
Coordinates work activities of counselors with other departments to prevent delays in action required or to
improve services to clients. Assists counselors with complex or unusual counseling situations.
Conducts housing education workshops in the community, and for housing partners. Responsible for
community involvement with city and state agencies, participation in community-wide housing events as
representative of the agency, and otherwise responsible for assisting in the implementation of the agency's
strategic business development plan.
Answers questions and recommends corrective services to address customer complaints. Plans and conducts,
or arranges for new and on-going training of staff.
Studies and standardizes procedures to improve efficiency of subordinates.
Works with management to establish and achieve departmental goals and to develop policies and procedures
in the development of long range plans for the department.
Maintains harmony among workers and resolves grievances.
Supervisory Responsibilities:
Directly supervises counselors in the Housing Department. Carries out supervisory responsibilities in
accordance with the organization's policies and applicable laws. Responsibilities include training employees;
planning, assigning, and directing work; appraising performance; rewarding and disciplining employees;
addressing complaints and resolving problems.
Education and/or Experience:
Bachelor's degree from four-year college or university; AND one to two years direct supervisory related
experience and/or training; or equivalent combination of education and experience.
HOUSING SUPPORT CLERK
Summary: The primary goal of a Housing Support Clerk is to perform Early Delinquency Intervention by making
outbound calls to distressed homeowners in danger of losing their homes to foreclosure. When a potential
client is reached, the Housing Support Clerk would describe to them in detail, the free service that our agency
offers. (The Housing Department is funded by Grants and lenders, never by charging our clients) An
appointment for a comprehensive budget analysis will be scheduled for the client so a Certified Housing
Counselor may assist the client in potentially saving their home from foreclosure and catching up with their
payment.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Makes outbound calls to phone numbers on a list containing delinquent borrower’s information in order to
contact potential clients, evaluate their needs, and schedule counseling appointments.
Answers incoming calls, describes services to potential clients, evaluates clients’ situations and schedules
counseling appointments for clients as needed.
Performs data entry duties including entering client data into multiple electronic databases while observing
time constraints and meeting deadlines.
Prepares materials to be mailed to clients and business partners.
EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three
months related experience and/or training; or equivalent combination of education and experience.
STORE MANAGER
Responsible for supervising the implementation of the Company's marketing and sales plans. Ensures high
product quality and availability. Promotes and maintains a high level of customer service, ensuring continued
patronage.
Essential Duties and Responsibilities:
Implements company policies, standards, systems and procedures to attain excellence in customer satisfaction.
Performs administrative duties and completes required reports accurately and by the company set deadlines.
Ensures the efficient operation of company facilities and equipment.
Submits recommendations to the Area Manager any systems and procedures that can further improve
branch/store operations.
Attends monthly store operations meetings and any other meetings that may be required.
Ensures the effective implementation of all policies and procedures in cashiering.
Relieves the cashier during meal and rest periods.
Responsible for the efficient management of the store to advance optimum profits.
Abide by all rules and regulations as set froth in your employee handbook.
Performs other duties as assigned by Area Manager.
Continuously trains Store Supervisor to be equipped on effective store operations and people skills techniques.
Administers disciplinary actions, guidance, and counseling to store employees.
Responsible for overall training and development of branch/store personnel.
Audits product quality to maintain highest level of quality systems and control standards.
Coordinates with Quality Assurance on corrective action on quality systems and control problems.
Monitors and corrects branch/store personnel's appearance, courtesy, suggestive selling techniques, etc.
Handles customer complaints at the branch/store level.
Maintains a high-level of customer interaction, ensuring customer satisfaction.
Ensures strict adherence to the food safety procedures in the store.
Forecasts sales of all products.
Implements local store marketing activities to achieve sales forecasts.
Prepares sales and other related reports on a daily, weekly, and monthly basis.
Reviews and analyzes actual sales performance of the branch/store against sales targets/plan.
Responsible for the proper maintenance of all equipment in the stores to prevent breakdowns and minimize
cost repairs.
Conducts accurate month-end inventory of all finished products, supplies, and raw materials in the store.
Ensures optimum labor efficiency of the stores through proper planning and scheduling of staff.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable
accommodation may be made to enable individuals with disabilities to perform the essential functions.
Excellent oral and written communication skills.
Exceptional Supervisory and leadership skills.
Must possess Computer skills.
Excellent analytical skills.
Excellent public relations skills.
Great organizational skills.
Ability to drive to meetings off-site.
Prior completion of Management Training programs/seminars.
Associate degree in business and at least 3 years prior store/branch manager experience in related industry
OR Bachelor degree in business and 1-2 prior store/branch manager experience in a related industry.
STORE SUPERVISOR
Responsible for the implementation of marketing and sales plans of the store. Directs and supervises all basic
activities of store personnel to ensure customer satisfaction. Acts as the designated OIC in the absence of the
Store manager.
Essential Duties and Responsibilities:
Requests necessary manpower, equipment, facilities and supplies for store operations.
Coordinates the flow of work between workstations and other employees.
Supervises the receipt and storage of baked products.
Supervises the receipt and storage of supplies, raw materials, packaging materials and any other store
operations requirements.
Maintains accurate records and submits and prepares regular operational or performance reports.
Acts as custodian of cash sales, petty cash and change fund.
Ensures the effective implementation of all policies and procedures in cashiering.
Deposits and consolidates cash sales, supporting documents and reports at the end of the business day.
Relieves Cashier during meal and rest periods.
Segregates expired products and submits to immediate supervisor for return to Production department.
Assists the Store manger in conducting an accurate month-end inventory of all products and raw materials.
Ensures that the store's opening and closing procedures are strictly adhered to.
Abide by all rules and regulations as set forth in the employee handbook.
Performs other duties/tasks as assigned.
Trains crew trainer and service crew on effective store operations.
Assigns work stations and time schedule of individual employees and adjusts or changes to guarantee
maximum effectiveness and efficiency.
Trains and develops new employees in the areas of sales and dining services.
Screens applicants in compliance with standard qualifications for branch/store personnel and recommends
hiring of new personnel to the Store Manager.
Facilitates on-the-job orientation of new branch/store employees and trains on customer service.
Together with the Store Manger, ensures the highest standards of service at all times.
Checks the quality of baked and SO products for sale, ensuring proper shelf-life and storage.
Handles customer complaints and offers solutions. If solution not acceptable, refers complaint to Store
Manager or VP Operations/Area Manager.
Ensures that cleanliness is maintained in all workstations at all times.
Ensures that food safety procedures in the store are strictly adhered to.
Maintains a high-level of customer interaction.
Prepares and submits sales projections and forecasts periodically and makes adjustments whenever
necessary.
Monitors equipment functions, facilities and supply levels for effective store operations.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable
accommodation may be made to enable individuals with disabilities to perform the essential functions.
Excellent oral and written communication skills.
Exceptional Supervisory and leadership skills.
Must possess Computer skills.
Excellent analytical skills.
Excellent public relations skills.
Great organizational skills.
Ability to drive to meetings off-site.
Minimum of an Associate Degree.
1-year prior experience in store operations in a supervisor role in a related industry.
CREW LEADER
Responsible for rendering quality customer service and carrying out accurate cash handling of company funds.
Essential Duties & Responsibilities:
Ensures efficient POS operations and cash handling of store sales and funds.
Submits accurate reports to main office.
Performs store opening and closing procedures.
Implements standard operating procedures in the store.
Takes customer orders following the standard steps and dispatches orders in friendly, courteous and efficient
manner.
Displays and arranges cakes and other products on the counter, in the display case and kitchen area.
Monitors stock levels and coordinates with service crew on product and supply availability.
Dispatches all products within the standard shelf life using the FIFO system. Observes product-holding time.
Receives, inspects and records newly delivered products.
Assists, inspects and records newly delivered products.
Assists in conducting ending inventory of products and other supplies.
Inscribes dedication on cakes as requested by customer.
Receives customer complaints and informs Store Manager or Assistant manager.
Performs cashiering, counter and kitchen duties.
Accommodates requests of customers in accordance with Red Ribbon standards and specification. Refers to
immediate supervisor for requests that are outside of the Red Ribbon specifications.
Handles, operates and cleans equipment in the counter and kitchen areas with observance to safety
precautions.
Cleans and maintains orderliness int he work area including counter tops, shelves/cabinets, store windows,
restroom, etc.
Follows the "clean as you go" policy.
Abide by all rules and regulations as set forth in your employee handbook.
Performs other duties/tasks as assigned by Management.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable
accommodation may be made to enable individuals with disabilities to perform the essential functions.
Excellent oral and written communication skills.
Exceptional Supervisory and leadership skills.
Must possess Computer skills.
Excellent analytical skills.
Excellent public relations skills.
Great organizational skills.
Ability to drive to meetings off-site.
This position requires a high school diploma or equivalent.
1-year of cashier and customer service experience in a similar industry.
PRODUCTION PLANNING & INVENTORY CONTROL ANALYST
Reporting directly to the Plant manager, PPIC Analysts is responsible for the preparation of production plans
and coordinates activities related to servicing the customer (stores) while safeguarding inventories at
corporate inventory targets.
Essential Duties and Responsibilities:
Prepares Production plan based on machine capacity, available manpower economical run and minimum batch
size.
Generates daily sales and order based on store requests.
Analyzes raw material availability to support production plan.
Monitors inventory movement of in-process items and warehouse items and assure availability of supply.
Prepares purchase requisitions of all materials ensuring availability and maintaining corporate inventory target.
Monitors production output versus plan.
Reviews and update planning and inventory parameters.
Monitors inventory level of all items (work-in-process, finished goods, raw and packaging materials) in
accordance to the defined targets, safety stock level and storage space.
Generates weekly and monthly inventory reports- inventory valuation; inventory days level, obsolete inventory
and excess inventory.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable
accommodation may be made to enable individuals with disabilities to perform the essential functions.
With good background in food industry.
Excellent oral and written communication skills.
Experience in materials planning or production planning.
Computer literate with emphasis on MS Office, experience in manufacturing software like MFG PRO or SAPP an
advantage.
Detail oriented.
Preferably an Industrial Engineering graduate.
Experience in using manufacturing software like MFG - PRO or BAAN an advantage.
Being bilingual an advantage.
STORE MANAGER
The primary function of a Store Manager is to safely provide an excellent service experience for our customers.
The Store Manager oversees and manages daily operation of a Jiffy Lube service center with full responsibility
for meeting Jiffy Lube standards. Additionally, Store Managers are accountable for overall store safety,
employee hiring, orientation, training and discipline, inventory and point of sale reconciliation. A valid state
driver’s license is required to apply for this position. Store managers will be required to work with their hands
on cars. Benefits: Competitive compensation. 401 (k) savings plan. Medical, dental, vision and life
insurance. Get your birthday off every year (paid). One month paid sabbatical after five (5) continuous years
of work
Qualifications:
1-3 years of previous management experience preferred, but not required.
Outgoing with excellent customer service and communication skills.
Experience with inventory, scheduling and general administration-related tasks.
HS diploma with the ability to speak, read and write in English.
Must possess a driver’s license and a clean driving record for the past three (3) years.
Must be able to work weekends, to include Friday, Saturday and Sunday.
Ability to use a computer is necessary.
Must be a team player that is willing to learn.
Must be able to adhere to company policy.
Experience in the interviewing and hiring process.
Reporting skills are essential for daily operation needs.
No automotive experience required but a mechanical aptitude is desirable.
Salary based upon a 50 hour work week.
Valid Driver's License.
INDEPENDENT SALES REPRESENTATIVE
This business has been designed so that ANYONE with a sincere desire for success can do it - regardless of
background or experience. This is a business about showing, not selling. Marketing Pre-Paid Legal is about
sharing the membership with those you talk with every day. As a Pre-Paid Legal Independent Associate, you'll
more than likely find your efforts directed more at educating and explaining the service rather than convincing
people to buy something they feel they may not need.
Regardless of your background or education level, this is a business that can work for you. Pre-Paid Legal
Associates come from all walks of life and professional backgrounds.
Training Provided! Our Certified Field Training program is designed to give you "hands on" experience in
learning how to present the membership and share the opportunity with others.
What would I actually be doing?
A number of marketing options are available to fit your lifestyle and schedule, but in a nutshell:
1. You show others the Pre-Paid Legal plan.
2. You sign them up.
3. You send the enrollment to the corporate office for processing.
4. You can get paid every day.
When the membership information is received, commissions are deposited into your bank account. This is not
another "get rich quick" scheme. But, if you submit new business every day, you can get paid every day!
FINANCIAL CONSULTANT/FINANCIAL PLANNING
Trilogy Financial Services, Inc. advises couples, families, individuals and businesses with prudent financial
planning. We are one of the fastest growing companies in the financial services industry. With branches
throughout Southern California and Colorado , Trilogy is a forward thinking company that delivers a
comprehensive range of financial products and services and works with some of the oldest and most
established companies in the industry. Due to our unsurpassed growth we offer opportunities to the “right”
candidates to join our firm.
Our Company: Trilogy was founded on the idea that to be successful you need to look forward, not backward.
Our mission is to provide innovative, practical, top-quality strategies and solutions that meet our clients’
financial needs. With access to Estate Planning and Tax Planning Experts, Third Party Administrators and
Retirement Plan Specialists, we are well equipped to work with clients of any net-worth. The best part about
Trilogy is that we are an independently owned firm that has no ownership interest in the products and
services we may recommend. We believe in treating our people with respect, honesty, integrity, and service
excellence.
Our Team: We recruit qualified professionals that bring the “right” personality and outlook. We look for people
who: believe in our business philosophy; possess an entrepreneurial desire; and exemplify key signs of
success, including: outstanding people skills, a strong work ethic, and effective leadership abilities. Our future
success directly relates to the well being of both our employees and clients. But we set ourselves apart by
focusing on training. Our approach starts with an introduction to the industry and continues to the most
sophisticated planning concepts. Imagine utilizing your current skill sets in a completely new way where you
can earn unlimited income, have the flexibility to manage your own schedule, make a difference in the lives of
your clients while having the freedom a Work/ Family Life Balance provides. You will have a chance to build
long-term, lasting relationships with your clients and educate them on products and services designed to help
them achieve financial independence while remaining unbiased and objective when it comes to your guidance
and support.
Compensation & Rewards: At Trilogy we understand that an Investment Executive may need financial help in
the early stages of their career with us. Thus we provide a base salary plus commission compensation plan
with unlimited income potential. As part of our team you will be eligible for our health care benefits and to
contribute to the company’s 401 (k) and Profit Sharing Plan. Some of our Health Benefits include a choice of
three medical plans,(including HSA compatible plan), voluntary Group Dental plan, voluntary Vision plan, and
supplemental Insurances and benefits, such as Flexible spending accounts, Life, disability, accident, chronic
care insurance plans, and more. All our branches are located in prestigious buildings and key locations. We
believe in growth and advancement for all representatives so we promote to management from within the
company. Our experienced Management Team provides ongoing coaching to assist you with your ambitious
career goals. At Trilogy you will be in business for yourself but never by yourself!
MARKETING SPECIALIST
Established in 19921, Oxman College has over 18 years of experience providing high-quality education,
training and employment services to individuals and corporations in California. Offers team-oriented work
environment, flexibility and opportunities for advancement
Requirements: Excellent communication skills, BA/BS Degree preferred.
PROGRAM COORDINATOR
Established in 1991, Oxman college has over 18 years of experience providing high-quality education, training
and employment services to individuals and corporations in California. Offers team oriented work environment,
flexibility and opportunities for advancement.
Requirements: Excellent communication skills. BA/BS Degree preferred.
A Housing Education Counselor provides accurate, relevant and helpful information to assist clients and
potential clients in developing solutions in money management, credit related and housing issues via
telephone consultation by performing the following duties:
Assesses clients' financial situation based on the information furnished by the client.
Assists clients in developing a budget and setting financial goals.
Produces written action plan that supports the course of action that promotes the clients' best interests or the
clients' choice of action.
Motivates the client to implement the established plan.
Performs elements of on-going casework as needed to provide service and problem-solving assistance for
client inquiries and account management.
Provides information to clients including, but not limited to bankruptcy, collection action, court judgment, credit
education, credit reports, housing issues, consumer protection laws, student loans, wage attachments, etc.
Explains credit report ratings and protections laws to clients and provides answers to clients' questions.
Conducts telephone interviews to determine whether or not client has developed a general understanding of
the information pertaining to homeownership and/or being a landlord. Completes the required assessment,
generates and distributes appropriate paperwork, and inputs data as required.
Conducts telephone inquiries as to the status of the clients for the Early Delinquency Intervention. Informs
clients of the agency services, makes referrals and performs other duties associated with the program. Offers
by telephone Early Delinquency Intervention to clients.
Answers incoming calls from the national Hope Line designed to provide immediate assistance to homeowners
in distress and danger of foreclosure
Prepares materials for housing workshops.
Audits the Housing files to insure compliance with the current regulations. Insures that CCCS policies are
followed in the housing files. Participates in special projects as assigned by management.
Requirements:
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or
training (EAP, financial services, counseling, banking, credit and collection); or equivalent combination of
education and experience. Mortgage experience is required.
Salary: 15.39-16.39 hourly plus 100% employer paid benefits after 90 days
Location: We have open positions in San Francisco and Santa Rosa
CREDIT COUNSELOR
Credit Counselors provide counseling to individuals and families including, but not limited to, personal financial
counseling, debt management, housing counseling, credit report review. Provides accurate, relevant and
helpful information to assist clients and potential clients in developing solutions in money management,
housing and credit related issues via telephone, Internet or in-person consultation by performing the following
duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Confers with client to ascertain available monthly income after living expenses to meet credit obligations.
Determines and calculates feasibility of debt management plan based on clients' and creditors' ability to
participate.
Calculates amount of debt and funds available to plan method of payoff and estimate time for debt liquidation.
Establishes payment priorities to reduce client's overall costs by liquidating high-interest, short-term loans or
contracts first.
Produces a written action plan that supports the counselor's conclusion as to the course of action that
promotes the client's best interests or the client's choice of action.
Motivates the client to implement the established plan.
Counsels client on personal and family financial problems such as excessive spending and borrowing of funds.
Provides information to clients including, but not limited to bankruptcy, collection action, court judgments, credit
education, credit reports, housing issues, consumer protection laws, student loans, wage attachments, etc.
Performs elements of on-going casework as needed to provide service and problem-solving assistance for
client inquiries and account management.
Answers incoming calls from consumers; discusses agency services and schedules appointment for appropriate
services as necessary. Provides information and referrals to consumers to internal resources, community
resources and other organizations.
Requirements:
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or
training (EAP, financial services, counseling, banking, credit and collection); or equivalent combination of
education and experience.
Salary: 15.39-16.39 hourly plus 100% employer paid benefits after 90 days
Location: We have open positions in San Francisco and Santa Rosa
HOUSING PROGRAMS SUPERVISOR
Supervises and coordinates activities of counselors engaged in carrying out departmental objectives by
performing the following duties.
Essential Duties and Responsibilities include the following. The Director of Program Services may assign other
duties:
Oversees Housing Education programs and partnerships. On a daily basis monitors the counseling needs in
relation to the demand for counseling sessions and works with the Housing Program Coordinator to add
appointments where necessary. Serves as the primary liaison between CCCS and partners.
Contributes to the annual HUD grant or any other applicable grant.
Performs counseling duties when needed.
Checks voice mail messages on the daily basis, returns calls and handles requests from brokers and lenders.
Reviews work load, schedules, assignments, status of on-going work, and available counselors for work
assignments and prepares reports in order to plan department activities.
Reviews and approves timesheets and tracks employee attendance and reviews company attendance policies
with employees as needed.
Complete timely Performance review and quarterly meetings with direct reports.
Reviews counseling sessions, reports, paperwork, and other records prepared by the counselors for clarity,
completeness, accuracy, and conformance with agency policies. Performs quality improvement duties in
conjunction with agency quality improvement guidelines.
Coordinates work activities of counselors with other departments to prevent delays in action required or to
improve services to clients. Assists counselors with complex or unusual counseling situations.
Conducts housing education workshops in the community, and for housing partners. Responsible for
community involvement with city and state agencies, participation in community-wide housing events as
representative of the agency, and otherwise responsible for assisting in the implementation of the agency's
strategic business development plan.
Answers questions and recommends corrective services to address customer complaints. Plans and conducts,
or arranges for new and on-going training of staff.
Studies and standardizes procedures to improve efficiency of subordinates.
Works with management to establish and achieve departmental goals and to develop policies and procedures
in the development of long range plans for the department.
Maintains harmony among workers and resolves grievances.
Supervisory Responsibilities:
Directly supervises counselors in the Housing Department. Carries out supervisory responsibilities in
accordance with the organization's policies and applicable laws. Responsibilities include training employees;
planning, assigning, and directing work; appraising performance; rewarding and disciplining employees;
addressing complaints and resolving problems.
Education and/or Experience:
Bachelor's degree from four-year college or university; AND one to two years direct supervisory related
experience and/or training; or equivalent combination of education and experience.
HOUSING SUPPORT CLERK
Summary: The primary goal of a Housing Support Clerk is to perform Early Delinquency Intervention by making
outbound calls to distressed homeowners in danger of losing their homes to foreclosure. When a potential
client is reached, the Housing Support Clerk would describe to them in detail, the free service that our agency
offers. (The Housing Department is funded by Grants and lenders, never by charging our clients) An
appointment for a comprehensive budget analysis will be scheduled for the client so a Certified Housing
Counselor may assist the client in potentially saving their home from foreclosure and catching up with their
payment.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Makes outbound calls to phone numbers on a list containing delinquent borrower’s information in order to
contact potential clients, evaluate their needs, and schedule counseling appointments.
Answers incoming calls, describes services to potential clients, evaluates clients’ situations and schedules
counseling appointments for clients as needed.
Performs data entry duties including entering client data into multiple electronic databases while observing
time constraints and meeting deadlines.
Prepares materials to be mailed to clients and business partners.
EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three
months related experience and/or training; or equivalent combination of education and experience.
STORE MANAGER
Responsible for supervising the implementation of the Company's marketing and sales plans. Ensures high
product quality and availability. Promotes and maintains a high level of customer service, ensuring continued
patronage.
Essential Duties and Responsibilities:
Implements company policies, standards, systems and procedures to attain excellence in customer satisfaction.
Performs administrative duties and completes required reports accurately and by the company set deadlines.
Ensures the efficient operation of company facilities and equipment.
Submits recommendations to the Area Manager any systems and procedures that can further improve
branch/store operations.
Attends monthly store operations meetings and any other meetings that may be required.
Ensures the effective implementation of all policies and procedures in cashiering.
Relieves the cashier during meal and rest periods.
Responsible for the efficient management of the store to advance optimum profits.
Abide by all rules and regulations as set froth in your employee handbook.
Performs other duties as assigned by Area Manager.
Continuously trains Store Supervisor to be equipped on effective store operations and people skills techniques.
Administers disciplinary actions, guidance, and counseling to store employees.
Responsible for overall training and development of branch/store personnel.
Audits product quality to maintain highest level of quality systems and control standards.
Coordinates with Quality Assurance on corrective action on quality systems and control problems.
Monitors and corrects branch/store personnel's appearance, courtesy, suggestive selling techniques, etc.
Handles customer complaints at the branch/store level.
Maintains a high-level of customer interaction, ensuring customer satisfaction.
Ensures strict adherence to the food safety procedures in the store.
Forecasts sales of all products.
Implements local store marketing activities to achieve sales forecasts.
Prepares sales and other related reports on a daily, weekly, and monthly basis.
Reviews and analyzes actual sales performance of the branch/store against sales targets/plan.
Responsible for the proper maintenance of all equipment in the stores to prevent breakdowns and minimize
cost repairs.
Conducts accurate month-end inventory of all finished products, supplies, and raw materials in the store.
Ensures optimum labor efficiency of the stores through proper planning and scheduling of staff.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable
accommodation may be made to enable individuals with disabilities to perform the essential functions.
Excellent oral and written communication skills.
Exceptional Supervisory and leadership skills.
Must possess Computer skills.
Excellent analytical skills.
Excellent public relations skills.
Great organizational skills.
Ability to drive to meetings off-site.
Prior completion of Management Training programs/seminars.
Associate degree in business and at least 3 years prior store/branch manager experience in related industry
OR Bachelor degree in business and 1-2 prior store/branch manager experience in a related industry.
STORE SUPERVISOR
Responsible for the implementation of marketing and sales plans of the store. Directs and supervises all basic
activities of store personnel to ensure customer satisfaction. Acts as the designated OIC in the absence of the
Store manager.
Essential Duties and Responsibilities:
Requests necessary manpower, equipment, facilities and supplies for store operations.
Coordinates the flow of work between workstations and other employees.
Supervises the receipt and storage of baked products.
Supervises the receipt and storage of supplies, raw materials, packaging materials and any other store
operations requirements.
Maintains accurate records and submits and prepares regular operational or performance reports.
Acts as custodian of cash sales, petty cash and change fund.
Ensures the effective implementation of all policies and procedures in cashiering.
Deposits and consolidates cash sales, supporting documents and reports at the end of the business day.
Relieves Cashier during meal and rest periods.
Segregates expired products and submits to immediate supervisor for return to Production department.
Assists the Store manger in conducting an accurate month-end inventory of all products and raw materials.
Ensures that the store's opening and closing procedures are strictly adhered to.
Abide by all rules and regulations as set forth in the employee handbook.
Performs other duties/tasks as assigned.
Trains crew trainer and service crew on effective store operations.
Assigns work stations and time schedule of individual employees and adjusts or changes to guarantee
maximum effectiveness and efficiency.
Trains and develops new employees in the areas of sales and dining services.
Screens applicants in compliance with standard qualifications for branch/store personnel and recommends
hiring of new personnel to the Store Manager.
Facilitates on-the-job orientation of new branch/store employees and trains on customer service.
Together with the Store Manger, ensures the highest standards of service at all times.
Checks the quality of baked and SO products for sale, ensuring proper shelf-life and storage.
Handles customer complaints and offers solutions. If solution not acceptable, refers complaint to Store
Manager or VP Operations/Area Manager.
Ensures that cleanliness is maintained in all workstations at all times.
Ensures that food safety procedures in the store are strictly adhered to.
Maintains a high-level of customer interaction.
Prepares and submits sales projections and forecasts periodically and makes adjustments whenever
necessary.
Monitors equipment functions, facilities and supply levels for effective store operations.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable
accommodation may be made to enable individuals with disabilities to perform the essential functions.
Excellent oral and written communication skills.
Exceptional Supervisory and leadership skills.
Must possess Computer skills.
Excellent analytical skills.
Excellent public relations skills.
Great organizational skills.
Ability to drive to meetings off-site.
Minimum of an Associate Degree.
1-year prior experience in store operations in a supervisor role in a related industry.
CREW LEADER
Responsible for rendering quality customer service and carrying out accurate cash handling of company funds.
Essential Duties & Responsibilities:
Ensures efficient POS operations and cash handling of store sales and funds.
Submits accurate reports to main office.
Performs store opening and closing procedures.
Implements standard operating procedures in the store.
Takes customer orders following the standard steps and dispatches orders in friendly, courteous and efficient
manner.
Displays and arranges cakes and other products on the counter, in the display case and kitchen area.
Monitors stock levels and coordinates with service crew on product and supply availability.
Dispatches all products within the standard shelf life using the FIFO system. Observes product-holding time.
Receives, inspects and records newly delivered products.
Assists, inspects and records newly delivered products.
Assists in conducting ending inventory of products and other supplies.
Inscribes dedication on cakes as requested by customer.
Receives customer complaints and informs Store Manager or Assistant manager.
Performs cashiering, counter and kitchen duties.
Accommodates requests of customers in accordance with Red Ribbon standards and specification. Refers to
immediate supervisor for requests that are outside of the Red Ribbon specifications.
Handles, operates and cleans equipment in the counter and kitchen areas with observance to safety
precautions.
Cleans and maintains orderliness int he work area including counter tops, shelves/cabinets, store windows,
restroom, etc.
Follows the "clean as you go" policy.
Abide by all rules and regulations as set forth in your employee handbook.
Performs other duties/tasks as assigned by Management.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable
accommodation may be made to enable individuals with disabilities to perform the essential functions.
Excellent oral and written communication skills.
Exceptional Supervisory and leadership skills.
Must possess Computer skills.
Excellent analytical skills.
Excellent public relations skills.
Great organizational skills.
Ability to drive to meetings off-site.
This position requires a high school diploma or equivalent.
1-year of cashier and customer service experience in a similar industry.
PRODUCTION PLANNING & INVENTORY CONTROL ANALYST
Reporting directly to the Plant manager, PPIC Analysts is responsible for the preparation of production plans
and coordinates activities related to servicing the customer (stores) while safeguarding inventories at
corporate inventory targets.
Essential Duties and Responsibilities:
Prepares Production plan based on machine capacity, available manpower economical run and minimum batch
size.
Generates daily sales and order based on store requests.
Analyzes raw material availability to support production plan.
Monitors inventory movement of in-process items and warehouse items and assure availability of supply.
Prepares purchase requisitions of all materials ensuring availability and maintaining corporate inventory target.
Monitors production output versus plan.
Reviews and update planning and inventory parameters.
Monitors inventory level of all items (work-in-process, finished goods, raw and packaging materials) in
accordance to the defined targets, safety stock level and storage space.
Generates weekly and monthly inventory reports- inventory valuation; inventory days level, obsolete inventory
and excess inventory.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable
accommodation may be made to enable individuals with disabilities to perform the essential functions.
With good background in food industry.
Excellent oral and written communication skills.
Experience in materials planning or production planning.
Computer literate with emphasis on MS Office, experience in manufacturing software like MFG PRO or SAPP an
advantage.
Detail oriented.
Preferably an Industrial Engineering graduate.
Experience in using manufacturing software like MFG - PRO or BAAN an advantage.
Being bilingual an advantage.
STORE MANAGER
The primary function of a Store Manager is to safely provide an excellent service experience for our customers.
The Store Manager oversees and manages daily operation of a Jiffy Lube service center with full responsibility
for meeting Jiffy Lube standards. Additionally, Store Managers are accountable for overall store safety,
employee hiring, orientation, training and discipline, inventory and point of sale reconciliation. A valid state
driver’s license is required to apply for this position. Store managers will be required to work with their hands
on cars. Benefits: Competitive compensation. 401 (k) savings plan. Medical, dental, vision and life
insurance. Get your birthday off every year (paid). One month paid sabbatical after five (5) continuous years
of work
Qualifications:
1-3 years of previous management experience preferred, but not required.
Outgoing with excellent customer service and communication skills.
Experience with inventory, scheduling and general administration-related tasks.
HS diploma with the ability to speak, read and write in English.
Must possess a driver’s license and a clean driving record for the past three (3) years.
Must be able to work weekends, to include Friday, Saturday and Sunday.
Ability to use a computer is necessary.
Must be a team player that is willing to learn.
Must be able to adhere to company policy.
Experience in the interviewing and hiring process.
Reporting skills are essential for daily operation needs.
No automotive experience required but a mechanical aptitude is desirable.
Salary based upon a 50 hour work week.
Valid Driver's License.
INDEPENDENT SALES REPRESENTATIVE
This business has been designed so that ANYONE with a sincere desire for success can do it - regardless of
background or experience. This is a business about showing, not selling. Marketing Pre-Paid Legal is about
sharing the membership with those you talk with every day. As a Pre-Paid Legal Independent Associate, you'll
more than likely find your efforts directed more at educating and explaining the service rather than convincing
people to buy something they feel they may not need.
Regardless of your background or education level, this is a business that can work for you. Pre-Paid Legal
Associates come from all walks of life and professional backgrounds.
Training Provided! Our Certified Field Training program is designed to give you "hands on" experience in
learning how to present the membership and share the opportunity with others.
What would I actually be doing?
A number of marketing options are available to fit your lifestyle and schedule, but in a nutshell:
1. You show others the Pre-Paid Legal plan.
2. You sign them up.
3. You send the enrollment to the corporate office for processing.
4. You can get paid every day.
When the membership information is received, commissions are deposited into your bank account. This is not
another "get rich quick" scheme. But, if you submit new business every day, you can get paid every day!
FINANCIAL CONSULTANT/FINANCIAL PLANNING
Trilogy Financial Services, Inc. advises couples, families, individuals and businesses with prudent financial
planning. We are one of the fastest growing companies in the financial services industry. With branches
throughout Southern California and Colorado , Trilogy is a forward thinking company that delivers a
comprehensive range of financial products and services and works with some of the oldest and most
established companies in the industry. Due to our unsurpassed growth we offer opportunities to the “right”
candidates to join our firm.
Our Company: Trilogy was founded on the idea that to be successful you need to look forward, not backward.
Our mission is to provide innovative, practical, top-quality strategies and solutions that meet our clients’
financial needs. With access to Estate Planning and Tax Planning Experts, Third Party Administrators and
Retirement Plan Specialists, we are well equipped to work with clients of any net-worth. The best part about
Trilogy is that we are an independently owned firm that has no ownership interest in the products and
services we may recommend. We believe in treating our people with respect, honesty, integrity, and service
excellence.
Our Team: We recruit qualified professionals that bring the “right” personality and outlook. We look for people
who: believe in our business philosophy; possess an entrepreneurial desire; and exemplify key signs of
success, including: outstanding people skills, a strong work ethic, and effective leadership abilities. Our future
success directly relates to the well being of both our employees and clients. But we set ourselves apart by
focusing on training. Our approach starts with an introduction to the industry and continues to the most
sophisticated planning concepts. Imagine utilizing your current skill sets in a completely new way where you
can earn unlimited income, have the flexibility to manage your own schedule, make a difference in the lives of
your clients while having the freedom a Work/ Family Life Balance provides. You will have a chance to build
long-term, lasting relationships with your clients and educate them on products and services designed to help
them achieve financial independence while remaining unbiased and objective when it comes to your guidance
and support.
Compensation & Rewards: At Trilogy we understand that an Investment Executive may need financial help in
the early stages of their career with us. Thus we provide a base salary plus commission compensation plan
with unlimited income potential. As part of our team you will be eligible for our health care benefits and to
contribute to the company’s 401 (k) and Profit Sharing Plan. Some of our Health Benefits include a choice of
three medical plans,(including HSA compatible plan), voluntary Group Dental plan, voluntary Vision plan, and
supplemental Insurances and benefits, such as Flexible spending accounts, Life, disability, accident, chronic
care insurance plans, and more. All our branches are located in prestigious buildings and key locations. We
believe in growth and advancement for all representatives so we promote to management from within the
company. Our experienced Management Team provides ongoing coaching to assist you with your ambitious
career goals. At Trilogy you will be in business for yourself but never by yourself!
MARKETING SPECIALIST
Established in 19921, Oxman College has over 18 years of experience providing high-quality education,
training and employment services to individuals and corporations in California. Offers team-oriented work
environment, flexibility and opportunities for advancement
Requirements: Excellent communication skills, BA/BS Degree preferred.
PROGRAM COORDINATOR
Established in 1991, Oxman college has over 18 years of experience providing high-quality education, training
and employment services to individuals and corporations in California. Offers team oriented work environment,
flexibility and opportunities for advancement.
Requirements: Excellent communication skills. BA/BS Degree preferred.
| In addition to Employers, the following schools will also be in attendance. If you are contemplating a change in your career or returning to school for additional training, now is the time to act! When the economy rebounds, employers will be on a hiring frenzy....will you be ready?
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| JOBS AVAILABLE WILL BE POSTED 3 DAYS BEFORE THE SAN FRANCISCO EXPO |